Account and subscription
Sign-in, email confirmation, password reset, trial access, payments and subscription status.
ACCOUNT · FILES · CONNECTED WATCHES
Technical Support
Help with account access, subscriptions, GPX/FIT files, training programmes and optional watch integrations.
HOW WE CAN HELP
Choose the issue that best matches your request.
GPX, FIT and programmes
File compatibility, programme exports, completed-activity analysis and race-course processing.
Polar, COROS and connected watches
Polar or COROS connection, recent FIT import, disconnection and deletion requests, plus future Garmin integration.
SEND A USEFUL REPORT
Include enough detail for a fast diagnosis.
- The email address used for the application account.
- The page or tool where the issue occurred.
- The device and watch model, when relevant.
- The exact error message and approximate date and time.
- A screenshot with passwords, payment details and private keys removed.
Never send a password, card number, authentication code, API key or client secret.
PRIVACY AND CONNECTION CONTROL
You remain in control of connected-service data.
Connected-watch access is always optional. Polar and COROS can be disconnected directly in the application account area. You may also revoke provider access or request deletion, and you may request deletion of connected-service data by emailing ioannis.vafeiadis@systema-stenon-zonon-antochis.com.
Read the complete Privacy Policy for data categories, purposes, retention and rights.
ΥΠΟΣΤΗΡΙΞΗ ΣΤΑ ΕΛΛΗΝΙΚΑ
Χρειάζεσαι βοήθεια;
Για σύνδεση, συνδρομή, αρχεία GPX/FIT, προγράμματα, Polar AccessLink, COROS MCP ή μελλοντική διασύνδεση με Garmin, στείλε email στο ioannis.vafeiadis@systema-stenon-zonon-antochis.com. Ανέφερε το email του λογαριασμού, το σημείο όπου εμφανίστηκε το πρόβλημα και το ακριβές μήνυμα σφάλματος. Μην αποστέλλεις ποτέ κωδικούς πρόσβασης ή στοιχεία πληρωμής.